Our plan 2019/20 is focused on balancing both financial and service priorities, which will be a significant challenge given our forecast of significant increases in demand for services:

  1. Accelerating the digital opportunities for the system:
    • Making Devon ‘feel’ like one system with shared, consolidated and integrated patient records
    • Sharing technological infrastructure and technical design
    • Digital citizen: addressing public demand for digital services and self-care options
    • Harnessing information for data analytics, intelligence and governance.


  1. Developing a Clinical Services Strategy for Devon, Cornwall & IoS and developing clinical service delivery networks to promote greater collaboration between clinical teams, improve service resilience, reducing unwarranted variation and improve efficiency.


  1. Piloting implementation of national community models for mental health: improving the interface between primary and secondary care, work on geographical scope of specialist services and shifts in investment to achieve this. This will involve:
    • Including the Mental Health Investment Standard in the system finance plan
    • Integrating community mental health services for a whole service offer across urgent care first response, standardised mental health services in A&E and inpatient wards; children’s mental health and dementia.


  1. Investing in prevention, with a ring-fenced additional £2 million.


  1. Addressing financial inequities and health inequalities with a focus on people or groups suffering the poorest health outcomes.


  1. Implementing our Integrated Care Model. Completing the integration of the system-wide blueprint, embedding Population Health Management with targeted interventions within the community.


  1. Implementing our workforce strategy to:
    • Reduce reliance on agency staff and reduce cost.
    • Create a Devon-wide recruitment bureau.
    • Manage talent across all organisations to aid retention and boost recruitment.
    • Introduce workable, flexible shift patterns that meet the needs of modern workers.
    • Train staff so that they can use new technology.


We identified the high-level areas which we need to prioritise, but we need you – our communities – to work with us to develop the detailed plans for each area.

Font Resize